Digital Readout

[WIKDCUT]

My digital readout will not light up anymore to show the pressures. Everything else works fine but I can't see the pressure. Can I send it back and have it fixed or replaced?

[britt@ridetech.com]

What system do you have? E1, E2, LevelPro, etc. Did you purchase it directly through us?
We'll have you send it in for warranty (if it is still valid) but I need to know a few things about the product. Once we figure this all out we'll provide a RMA (return merchandise authorization) and you'll send the unit in with the RMA written on the outside of the box. This tells the warehouse it's a warranty return.

[darren@ridetech.com]

Take a close look at the harness between the ecu and the control panel. Sometimes the little wires get pulled out of the connector.

[WIKDCUT]

Wires are all fine. It started blinking on and off and then one day it just quit showing the readout. When I turn on the headlights, the lights on the adjustment buttons work but I have no readout of the pressures.

[darren@ridetech.com]

Black Plastic ECU or Black Aluminum? Sounds like you have a RidePro e1 system, which has a plastic ecu. Could be either the ECU or the Control panel. If you send them back we can test them. Just give us a call and we can issue you a return #.