Quality Policy:

“Ridetech is committed to providing quality high performance suspension systems and components that meet customer requirements by continually improving the ridetech Quality Management System.”

FREE SHIPPING 

Free Shipping is available on all orders valued at $200 or more. Free Shipping is available in the Continental United States only. Orders shipped to Alaska, Hawaii, U.S. territories such as Puerto Rico, or international addresses including Canada do not qualify for free shipping. Free Shipping is only valid for FedEx Ground Shipments. If you return your purchase, the cost of shipping will be deducted from any refund or credit.

Limitation of Liability

RideTech reserves the right to make changes to the RideTech Web site and its Conditions of Use and Legal Notices at any time. If you are dissatisfied with the RideTech Web Site, its content or Conditions of Use and Legal Notices, you agree that your sole and exclusive remedy is to discontinue using the RideTech Web Site. Tampering with the site, misrepresenting the identity of a user, using buying agents or conducting fraudulent activities on the site are prohibited. By using the RideTech Web Site, you expressly agree that use of the RideTech Web site is at your sole risk. The RideTech Web Site is provided on an “AS IS” and “as available” basis. Neither RideTech nor its affiliates, subsidiaries or designees nor each of their respective officers, directors, employees, agents, third-party content providers, designers, contractors, distributors, merchants, sponsors, licensors or the like (collectively, “Associates”) warrant that use of the RideTech Web Site will be uninterrupted or error-free. Neither RideTech nor its Associates warrant the accuracy, integrity or completeness of the content provided on the RideTech Web Site or the products or services offered for sale on the RideTech Web site. Further, RideTech makes no representation that content provided on the RideTech Web Site is applicable to, or appropriate for use in, locations outside of the United States. RideTech and its Associates specifically disclaim all warranties, whether expressed or implied, including but not limited to warranties of title, merchantability or fitness for a particular purpose. No oral advice or written information given by RideTech or its Associates shall create a warranty. Some states do not allow the exclusion or limitation of certain warranties, so the above limitation or exclusion may not apply to you. Under no circumstances shall RideTech or its Associates be liable for any direct, indirect, incidental, special or consequential damages that result from your use of or inability to use the RideTech Web site, including but not limited to reliance by you on any information obtained from the RideTech Web site that results in mistakes, omissions, interruptions, deletion or corruption of files, viruses, delays in operation or transmission, or any failure of performance. The foregoing Limitation of Liability shall apply in any action, whether in contract, tort or any other claim, even if an authorized representative of RideTech has been advised of or should have knowledge of the possibility of such damages. User hereby acknowledges that this paragraph shall apply to all content, merchandise and services available through the RideTech Web site. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Product Display/Colors

The RideTech Web site attempts to display product images shown on the site as accurately as possible. However, we cannot guarantee that the color you see matches the product color, as the display of the color depends, in part, upon the monitor you are using.

Errors on Our Site

Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and RideTech reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, RideTech will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account. If you are not fully satisfied with your purchase, you may return it in accordance with RideTech’s Return Policy.

Pricing Policy

Online prices and selection generally match those in our store, but may vary. Prices and offers are subject to change.

Sales Tax Policy

RideTech collects and remits sales tax as required by U.S. law, for transactions in our store and Indiana transactions on RideTech.com. If you’re a tax-exempt entity, you can take advantage of tax-exempt status for applicable store purchases, as well as for applicable purchases made at RideTech.com.

Paying for Your Order

You may pay for your orders with major credit cards. Currently, we accept PayPal®, Visa®, MasterCard®, Discover®, and American Express®. Generally, credit cards are charged at the time of order unless you request otherwise.

Validating Your Order

After you place an order using our shopping cart, we will check the information you give us for validity, by verifying your method of payment or shipping address. We reserve the right to reject any order you place with us, and/or to limit quantities on any order, without giving any reason. If we reject your order, we will attempt to notify you using the e-mail address you have given us with the order. We will process a refund if the charge has been made against your card.

Order Acceptance/Confirmation

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. The RideTech Web Site reserves the right at any time after receipt of your order to accept or decline your order for any reason.

Return Policy

All sales made through the RideTech Web Site are subject to RideTech’s return policy. For a complete explanation of the return policy, please see Returns section.

Warranty Policy

All sales made through the RideTech Web Site are subject to RideTech’s warranty policy. For a complete explanation of the warranty policy, please see Warranty section.

Order Limitations

We reserve the right to reject any order you place with us, and/or or to limit quantities on any order, without giving any reason. If we reject your order, we will generally attempt to notify you using the e-mail address you gave us when you placed the order.

Order Limitations/Limited Quantities

RideTech may, at its own discretion, limit or cancel quantities purchased per person, per household or per order. RideTech also reserves the right to reject any order you place with us. These restrictions may include orders placed by the same RideTech Web Site account, the same credit card, and orders that use the same billing and/or shipping address. In the event we make a change to an order, we will attempt to notify you by contacting the e-mail and/or billing address provided at the time the order was made. RideTech reserves the right to limit or prohibit sales to dealers.

Shipping

All orders placed on this site are subject to product availability and will be shipped according to RideTech’s shipping policies. In the rare event that your order never arrives, notification of lost items must be received within 60 days from receipt of the shipping confirmation e-mail. 

Shipping Policies

Delivery time is calculated in business days. Products in stock will be sent after the payment is verified. Mail service is responsible for the goods during transportation. Please, open the package delivered under your order the moment you receive it. If any damage is revealed, make claims against mail service. Any questions? Contact our Customer Service at 812.481.4787  

Termination of Use

RideTech may, in its sole discretion, terminate your account or your use of the RideTech Web site at anytime. You are personally liable for any orders that you place or charges that you incur prior to termination. RideTech reserves the right to change, suspend or discontinue all or any aspects of the RideTech Web Site at any time without prior notice.